1. Who We Are

HomeShift Global Ltd (“HomeShift”, “we”, “us”, “our”) is a UK-registered company that provides marketing and coordination services to property and timeshare owners. We help you present and advertise your property; we do not operate as an estate agency or law firm.

2. Nature of Our Service

Our role is to market your property or timeshare and help generate interest from potential buyers or renters. All fees paid to HomeShift are for marketing, listing, and administrative services only. No guarantee of sale, rental, or transfer is expressed or implied.

3. Service Plans & Fees

We offer several service levels, as explained on our Pricing page:

• Essential Care Plan – core listing setup and basic support.
• Enhanced Support Plan – additional guidance, check-ins, and light promotion.
• Complete Marketing Plan – expanded marketing support and weekly exposure insights.
• Concierge Plus Plan – highest level of promotion and hands-on coordination.

The plan names, structure, and indicative fees are identical to those described on pricing.html. Any one-time Listing & Marketing Setup fee and any Success Commission (currently 10% of the final sale price) are also defined on the Pricing page and form part of these Terms.

By purchasing a plan or paying a setup fee, you agree that:

• All fees relate to marketing and coordination services only.
• Commission is only due when a qualifying sale completes.
• Fees and plan inclusions may be updated from time to time; the version shown at checkout applies to your order.

4. No Guarantee of Outcome

We work to promote your property professionally, but results depend on factors beyond our control, including market conditions, buyer demand, resort/HOA rules, and third-party decisions. We cannot guarantee that your property will sell, rent, or transfer within any set period, or at any specific price.

5. Your Responsibilities

• Provide accurate, complete, and updated information about your property and ownership.
• Confirm that you have legal authority to market and sell or rent the property.
• Comply with all applicable laws, regulations, and resort/HOA rules.
• Notify us promptly if your property is sold, rented, withdrawn, or otherwise changes status.

6. Payments, Refunds & Cancellations

All payments are processed securely by approved payment providers (such as Stripe or Checkout.com). We do not store full card details on our own servers.

• Fees are normally non-refundable once work on your campaign has begun (for example, when your listing is created, content is prepared, or marketing is scheduled).
• If you request to cancel before any meaningful work has started, a partial or full refund may be considered at our discretion, less any setup or payment-processing costs.
• Specific details are set out in our Refund & Cancellation Policy.

7. Timeshare Relief & Relocation Services

Where we assist with timeshare relief, relocation, or swap-style opportunities, our service is coordination and marketing only. We may introduce you to third-party providers such as resorts, developers, or legal professionals, but:

• We do not provide legal, financial, or tax advice.
• No timeshare cancellation, transfer, or replacement is guaranteed.
• Any contract you enter into with a third party is solely between you and that third party.

8. No Legal, Financial, or Tax Advice

Information on this website and in our communications is general in nature and intended for marketing and educational purposes only. It should not be treated as legal, financial, tax, or investment advice. You should seek independent professional advice before making decisions about your property or finances.

9. Third-Party Services & Links

Our website may contain links to third-party websites or embed third-party services (for example, maps, analytics, or payment windows). We are not responsible for the content, policies, performance, or security of those third-party services. Your use of them is subject to their own terms and conditions.

10. Acceptable Use

You agree not to use our website or services to post unlawful, misleading, defamatory, or abusive content; to infringe intellectual property rights; or to attempt to interfere with the security or operation of our systems. Full details are set out in our Acceptable Use Policy.

11. Intellectual Property

All branding, text, graphics, design elements, and tools on this site are owned by or licensed to HomeShift Global and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our materials without written permission, except as strictly necessary to view or print them for personal use in connection with our services.

12. Limitation of Liability

To the fullest extent permitted by law, HomeShift Global Ltd, its directors, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, opportunity, or data arising from or related to your use of our website or services.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales (or the primary jurisdiction stated on your invoice or service agreement). Any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction, unless mandatory local law states otherwise.

14. Changes to These Terms

We may update these Terms from time to time, for example to reflect changes in law, regulation, or our services. The latest version will always be published on this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

15. Contact

If you have questions about these Terms, please contact us at: contact@homeshiftglobal.com or via the Contact page.

This page is a summary of your key rights and obligations when using HomeShift Global. It should be read together with our Privacy Policy, Cookie Policy, Refund & Cancellation Policy, and Website Disclaimer.