What’s Included in the Enhanced Support Plan
The Enhanced Support Plan builds directly on the Essential Care Plan. You receive everything in the Essential package (professional listing, platform placement, enquiry forwarding and basic owner support) plus a higher level of monitoring, communication and promotional activity.
1. Everything in the Essential Care Plan
- Professional listing copywriting and layout based on your documents, photos and information.
- Placement on the HomeShift Global website and inclusion in our internal matching system.
- Forwarding of buyer / renter enquiries directly to you, with coordination help where needed.
- Email support and minor listing updates during the agreed listing window.
- Written Service Summary explaining your plan before you make any payment.
2. Priority Listing Setup & Optimisation
- Your listing is placed in our priority build queue, meaning faster setup once your documents and payment are received.
- We take extra time to test different headlines, photo orders and key selling points to see which version is most likely to attract attention on our platform.
- Where possible, we may highlight your listing in suitable sections (e.g. “Featured” or “Editor’s Choice” style placements) in rotation with other clients.
3. Scheduled Progress Check-Ins
- Pre-agreed email check-ins (for example, monthly) summarising any notable enquiries received through our systems.
- If there has been limited activity, we will discuss simple adjustments such as price positioning, headline tweaks or photo changes you may wish to make.
- Short, scheduled calls may be offered where appropriate so you can ask questions and review the current strategy in more detail.
4. Additional Promotional Exposure Where Appropriate
- Where it fits buyer demand, we may include your listing in email highlights or internal bulletins sent to people who have asked to be kept informed about suitable opportunities.
- Your listing may be shown to a wider selection of our trusted partner agents so they can introduce interested buyers or renters from their own networks.
- On occasion we may feature your listing in informational content or guides (for example, “sample properties” when educating owners and buyers about a particular resort or region).
5. Enhanced Owner Support
- Priority response for plan-related questions during our normal office hours.
- Assistance with screening basic enquiry details so you are not wasting time with obviously unsuitable leads (for example, people with budgets far below your asking range).
- Guidance on how to present yourself and your ownership clearly when you speak directly with interested parties – always within the limits of marketing advice, not legal or financial advice.