What’s Included in the Essential Care Plan

The Essential Care Plan is our entry-level, one-time marketing and coordination package. It is designed for owners who want a professional listing, exposure on our platform and basic enquiry handling – without extra add-ons or complex campaigns.

1. Professional Listing Creation

• Structured intake questionnaire to capture all key details (ownership type, resort / development, usage, maintenance fees, restrictions, asking price, timing, and preferred outcomes).
• Document review of the information you provide (ownership documents, resort confirmation, photos, floor plans or layout sketches) so your listing is accurate to the best of our knowledge.
• Headline & description writing in clear, plain English – no exaggerated promises, no misleading claims.
• Photo optimisation – cropping, basic brightness/contrast adjustments and ordering images so the most appealing shots appear first.
• Listing compliance check to make sure the wording matches our marketing, legal and platform rules before anything goes live.

2. Placement Across HomeShift Marketing Channels

• Featured listing page on the HomeShift Global website under the relevant region (e.g. US, Canada, Mexico or other available category).
• Inclusion in our internal matching system so your listing can be presented to existing enquiries where it may be suitable.
• Basic partner exposure – where appropriate and available, we may show your listing to trusted partner agents in our network so they can introduce potential buyers or renters.

3. Enquiry Forwarding & Coordination

• Forwarding of buyer or renter enquiries directly to you by email (and/or phone where agreed) so you are always in control.
• Simple coordination support – we can help you schedule introductory calls, clarify basic questions, and send your listing information to interested parties.
• No negotiation or closing on your behalf – you remain the decision-maker on price, terms, and whether to move forward with any party.

4. Standard Owner Support During the Listing Window

• Email support from our team during normal office hours for questions about your listing, enquiries and basic next steps.
• Minor listing updates (such as price adjustment, updated photos or corrections) during the agreed listing period.
• End-of-period summary outlining enquiries handled through our systems, where applicable.

5. Written Service Confirmation Before Payment

• You receive a written Essential Care Plan Service Summary by email before you pay, confirming:
  • What we will do.
  • What we will not do.
  • The one-time fee and any applicable taxes.
  • The expected listing window and communication method.
• You are encouraged to read this carefully and ask any questions before proceeding to payment.

What This Plan Is Designed For

The Essential Care Plan is best suited for owners who:

• Want professional advertising and a clear listing without paying for additional campaign management.
• Are comfortable speaking directly with potential buyers or renters once enquiries are forwarded.
• Understand that this is a marketing and coordination service – not a guaranteed sale, release or transfer.
• Want a fixed, one-time fee for clear, documented work.

If you need a more intensive, hands-on service (for example: negotiation support, regular strategy calls or extended campaigns), our higher-level plans may be more appropriate.

What We Do Not Do Under This Plan

To avoid any misunderstanding, the Essential Care Plan does not include:

• No legal advice, tax advice or financial advice.
• No guarantee that a buyer, renter, release or transfer will be found.
• No promise that your ownership can be cancelled, surrendered or “wiped out”.
• No escrow, trust or client money handling by HomeShift Global – any contract or payment between you and a buyer/other party is separate from our fee.
• No legal representation against resorts, developers, management companies or lenders.
• No ongoing monthly marketing management, social media campaigns or paid advertising spend from us.

Our role is to create and manage your listing and forward relevant enquiries as a marketing and coordination service provider only.